Where's my order coming from?

Orders on our Australian store are shipped from our Aussie warehouse. Order before midday AEST on weekdays (excluding public holidays) for same day despatch. This excludes pre-order items, which have estimated shipping dates in their product descriptions. Orders with standaard shipping typically arrive within 3-5 working days. Expedited shipping options are available at checkout.

Do I have to pay for shipping?

We offer free shipping on orders over A$99.99. Unfortunately as a small business, it's just not feasible for us to offer free shipping on smaller orders just yet. Our shipping rates are genuine reflections of the cost of fulfilling your order. Thank you for understanding!

What about import duty?

We do not collect taxes or duty on orders shipping outside of Australia. Some local authorities do levy local taxes and/or customs charges prior to receipt of imported goods and these payments are the responsibility of the buyer

Can I return my order?

We offer a no quibble, 30-day money back guarantee on unopened/unused products, excluding pre-order merch items. In the unlikely event that you’re unhappy with your order, you can return qualifying products to us for a replacement or refund - just email us

Still got questions?

Our team are standing by to answer any questions you have about fueling and hydration. But please (please!), don't send us pictures of your pee asking us if we think you're dehydrated. We can't unsee things like that...

You can email us or hit us up on Facebook Messenger.

You can also book a free video consultation to discuss your strategy with one of our experts.

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